It’s a good question!
I see it myself every day, you have these “expert” marketers that have become the very best in their field. Everyone looks up to them, admires their skills and amazing rags to riches stories. They get the most traffic, the most subscribers, and the most profits.
But try sending them an email or asking them a simple question and you’ll most likely get the cold shoulder. In many cases the best you might get is an automated email reply directing you to their support desk where one of their “trained” staff can help you.
Have they become a victim of their own success, so busy running their operation that they no longer have time to for a one-to-one conversation with one or two of their subscribers or customers?
The other day I had this superb email arrive the other day from a subscriber I had been helping out with their website for the past couple of months (again they made me wonder how much the gurus really care)…
Of all the email marketing offers I receive on a daily basis, I believe that your offers have more appeal, less hype, and that I’ll get more reliable information for every dollar spent.
I also know from experience that you offer a superior and reliable customer service experience that I’ve never had from Stompernet and Frank Kern–all the frustrating time I’ve had to wait to get a reasonable response from these master gurus really showed me they don’t care about us little guys trying to grow our products and IM skills; I’m talking about weeks to months to never, ever getting a response.
When I had a rough time getting set-up to launch, nearly killed myself staying up night and day to develop my offer, you were there for me, Brian, and I sincerely appreciate how you helped me.
Nathan Daniel
Whilst I’m not running a multi-million dollar operation recently I created a new blog called “BigSellingAnswers” where I’ll answer any questions you have about website design, listbuilding and online marketing.
Increase your website sales by 275% or more...
{ 0 comments… add one now }